Introduction: In the ever-evolving landscape of technology professional services, it's not just technical expertise that sets leaders apart—it's their ability to navigate the complex human and business dynamics. With two decades of experience in this field, I've come to appreciate the profound impact of non-technical training. Beyond the MBA, two techniques have become my compass, guiding me through the daily challenges of leadership.
The Value of Non-Technical Training Non-technical training equips us to excel in a world where solutions are as much about people as they are about technology. These skills empower us to understand stakeholders and complex issues, making decisions with confidence.
Miller Heiman's Solution Selling Approach Miller Heiman's Solution selling approach, with its blue sheet, has been my trusted companion. It unravels complexity, revealing what's known and what's not. It even empowers me to say 'no' when needed, a decision salespeople know isn't always easy.
Kepner Tregoe's Problem Solving and Decision Making Kepner Tregoe's structured approach has been my go-to for gathering and evaluating facts. It ensures a logical path from problem-solving to decision-making, avoiding emotional leaps of faith.
"Facts Are Friends" - A Guiding Principle "Facts are friends," a mantra I live by. Relying on facts ensures post-decision confidence and accountability. What's your guiding principle?
Engaging the Reader I invite you to share your experiences. What non-technical training has impacted your career? Join the conversation and let's explore the ever-evolving world of leadership together.
Conclusion: Non-technical training isn't just a checkbox; it's a compass for navigating the challenges of leadership in technology professional services. I remain open to diverse training perspectives, always eager to engage in discussions that enrich our collective knowledge.
Closing Thoughts: Thank you for taking the time to explore this page. Feel free to connect with me for further discussions or delve deeper into the insights shared here. Together, let's thrive in the dynamic world of technology leadership.
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